I love my Apple MacBook Pro. I took the plunge in November 2008 when the new models came out, the units with the unibody aluminum case, the dual graphics cards, etc. It is a nice computer. Reviews started showing up online with comments about the screen hinge being loose. Of course I had to get one that when using it on my lap or in bed, the screen would fall over. So I decided to finally take care of the problem and booked myself an appointment for support at the Apple Store.
When I was in school we used DOS. Ok, first I had a Commodore VIC 20, and all I did was play games like River Raid, but then I finally in 1986 bought a Tandy 1000s PC with, if I can remember, an 8088 processor, 20 MB hard drive and a 5 1/4 inch floppy drive. It was raw, rustic and almost unusable against today’s standards.
Then came Windows 3.1 and …
It seems so obvious, treat your customers with respect and ensure that requests for help are responded to within an appropriate time frame. I for one try to maintain a personal SLA (service level agreement) with all of my clients. My commitment is to a 24 hour response, whether I have a resolution to their issue or not. Simply showing that there is movement on a request is often enough …
With the iPhone 3G coming in days, the rush to write the first iPhone killer app is on. In March, Steve Jobs unfolded Apple’s “iPhone software road map,” a two-part package comprised of a tool kit to help developers write programs for the iPhone and a venue in which to sell them, much like iTunes.
According to Apple, 25,000 people applied to be part of its iPhone developers program, of …
As the iPhone continues to gain market share and the new version is upon us, more and more websites are building versions designed for optimal use with these devices. Below is a sample of some of the better ones out there for you to give a try.
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